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We had a surf lesson with Josh as part of a family (kids aged 8 and 9) trip to BC. This is the second time we have done this on trips 2 years apart. We had a fantastic experience both times. This time Josh was brilliant with the kids. He gave us adults good advice whilst all the time getting the kids up on the board. Pacific Surf is very professional in all aspects. Organised, friendly and top notch. The photos that their photographer took are also incredible. We wouldn’t look anywhere else when surfing in Tofino. ~ Surfed August 2018

Our instructor Adam, is very experienced and brings a lot of passion and patience to his instruction. He focused on the fundamentals, providing a great overview of the basics and emphasizing safety while in the water. Overall, it was an amazing few hours in the Chesterman surf. We will definitely be back for another lesson, and will recommend the Pacific Surf Company to others. ~ Surfed January 2019

My wife and son and I joined the group lesson (10 students in the group). The lesson was at Cox beach, nice and big beach with tons of space and extremely good waves for beginners. Our instructors were very funny but also very good at teaching how to surf. It's really worth it! The gear was quite new, and even though it was October it was totally warm and comfortable the entire lesson. ~ Surfed October 2018

My wife and I took out first surf lesson ever yesterday and had a blast! Or instructor was Jill and she was amazing! The instruction was thorough, and informative. Safety was explained to a point where we would feel comfortable going alone next time. Would recommend to anyone who wants to learn how to surf. ~ Surfed October 2016

Signed my kids (15 and 14) up for surf lessons here and within an hour they were up and at it. Great staff at this school. All the instructors were engaged and focused on making this a great experience for everyone in the classes. ~ Surfed September 2018

SURF & SUP LESSONS AND CAMPS POLICIES

Cancellation Policy

We are so stoked that you have decided to surf with us! We also understand that life happens and things change. We are happy to change your lesson time or provide you with a full refund anytime up until 48 hours before your lesson time. Anything cancelled or changed within this time frame, unfortunately, will not be refunded. We often have to turn people away or not give them their ideal time slot, so if we’ve held a spot for you - we can’t wait to see you! For any questions or concerns please contact us at info@pacificsurfschool.com.

ONLINE RETAIL STORE

Exchanges and Refunds
If you are not 100% satisfied with your purchase, we are happy to provide you a full refund up to 10 days after purchase. Items must be unused, and we do not cover shipping costs back to our shop. For questions please contact us at info@pacificsurfschool.com.

 

Shipping Policy

We ship with Canada Post, guaranteeing you a tracking number and safe delivery of your package. All orders over $100 receive free shipping, and we always ship available in stock items out within 4 business days. For international orders, we cannot guarantee any timelines, as items that have to clear customs are out of our control. For any questions please contact us at info@pacificsurfschool.com.

Product Standards

We guarantee all of our retail items come from sweatshop free sources. We buy organic, domestic, and handmade whenever we can. For more questions on our suppliers feel free to contact us at info@pacificsurfschool.com

RENTALS

Rental Return Policy

We are more than happy to extend time on your rental, or if you are done with your gear - bring it back early! We collect payments at the end of your rental, so that you pay for the appropriate rental time that you ended up taking. We do, however, have late charges that apply if your gear is back LATER than the agreed upon time on your rental agreement. Late charges are $10 per person for every 15 minutes that your gear is late.

Broken or Lost Equipment

Renters are responsible for the cost of broken or stolen board, board accessories, and all wetsuit gear. Broken board fins are $50 to replace, boots are $60, gloves are $45, and it is $30 for any tears, burns, or broken zippers on wetsuits. Lost or stolen board and wetsuit prices are product dependent.

PRICE MATCH GUARANTEE

We want to make sure you get the best experience and best price possible. If you’ve found the same product we can offer you on the same day, same time, but at a lower price - we are happy to match their offer! Contact us at info@pacificsurfschool to chat with a PSCo. team member regarding price match guarantee questions.