Rental FAQ

RENTAL FAQ

1. Do I need to reserve my rental gear?
   
   We do not take rental reservations and operate on a first come first serve basis! We rarely completely run out of gear, but getting here earlier may increase your odds on getting the exact gear you are looking for.
   
   TIP: If you are looking to confirm gear ahead of time, basic 9'0 surfboard & wetsuit combinations can be booked through our partner company, Tofino Surf Rentals. 

2. Can I rent without previous surf experience?
   
   We are happy to set you up with gear even if it is your first time surfing, however we highly recommend you first taking a lesson with one of our experienced and fun surf instructors! Getting the basics of surfing is super important for your safety and success in the sport! Book online or contact us today! 

3. Will I be cold?
   
   Believe it or not, but odds are good that you will not be! Yes, our water is cold - but we are high quality gear will be carefully chosen to best fit you and keep you warm while out there!

4. Can I pick up gear for my friends?
   
   We require that every renter sign one of our rental waivers. Thankfully, these can be done online now! Participants can click this link here, and as long as they’ve properly filled out the waiver before you come to pick up gear - you’re good to go!

5. Will I need a hood, boots, or gloves?
   
   Our rental technicians will be happy to make the best recommendation of what you’ll need for your time in the water. Seasonally appropriate gear is  included in your wetsuit rental price.  
    
   May 1st - September 30th: Boots are included 
   October 1st - April 30th: Boots, Glove and Hoods are included. 

6. How old do I have to be to sign a waiver form?
   
   Participants must be 19 or older to sign a waiver for themselves. If under 19, a guardian will have to sign for you. This can be done online ahead of time by clicking our waiver link here. 

7. What sizes of boards do you have available for rent?
   
   We rent everything between 5’6 and 12’0! We rent a range of epoxy and soft top boards, fit for wherever your surf level may be at. We also have a range of performance boards that a staff member will be happy to set you up with. 

8. I want to try stand up paddleboarding, do you rent those as well?
   
   We do! Even better, we operate a SUP shack down located right on Mackenzie beach, opening May Long weekend and running until weather permits in the fall. It is operated out of Ocean Village Resort, and is stocked with stand up paddle boards, wetsuits, accessories, body boards, etc.! Keep in mind that our widest range of wetsuit and surfboard gear is at our main shop located at 441 Campbell St. 

9. How do I transport my gear?
   
   We provide you (free of charge!) with soft roof racks or straps for the top of your vehicle. Our rental technicians will be happy to help you get all set up and comfortable with the equipment.